Website Hitech Communications Ltd.
Where Innovation Meets Communication
About Us
We are a leading provider of two‑way radio systems, wireless communication solutions, and mission‑critical technologies that keep organizations connected when it matters most. Some of the technologies include: Vehicle tracking, CCTV, Cellular Booster Systems, and Mesh Networks. From public safety and transportation to construction, manufacturing, and enterprise operations, we deliver reliable communication tools that power productivity and safety. As our client base grows, we’re looking for a knowledgeable and relationship‑driven Account Manager to join our team.
The Role
As an Account Manager, you will manage a portfolio of customers who rely on our communication solutions for daily operations. You’ll build strong relationships, understand each client’s operational challenges, and recommend the right mix of radios, infrastructure, accessories, and services to meet their needs. You’ll also collaborate closely with technical teams to ensure seamless deployment and long‑term customer satisfaction.
Key Responsibilities
Manage and grow a portfolio of clients across industries such as public safety, construction, utilities, transportation, and manufacturing
Responsible for finding new business opportunities
Serve as the primary point of contact for all account‑related needs
Understand client communication workflows and recommend appropriate two‑way radio systems, repeaters, dispatch solutions, and service plans
Identify opportunities for upgrades, expansions, and value‑added services
Work with engineering and service teams to support system design, installation, and troubleshooting
Conduct site visits, coverage assessments, and product demonstrations
Prepare proposals, quotes, and renewal agreements
Track account performance, usage trends, and customer satisfaction
What We’re Looking For
Experience in account management, sales, or customer success — ideally in two‑way radio, wireless communications, telecom, or related technology fields
Willing to travel across Newfoundland and Labrador regularly for client meetings, including overnights
Strong understanding of RF communication concepts, radio systems, or willingness to learn quickly
Excellent communication, relationship‑building, and consultative selling skills
Ability to translate technical features into operational benefits
A proactive, customer‑focused mindset with strong problem‑solving abilities
Familiarity with brands like Motorola, Kenwood, Icom, or similar is a plus
Comfort working in a fast‑paced, field‑oriented environment
Why Join Us
Competitive salary with commission
Opportunities to grow within a specialized and essential technology sector
Supportive team culture with ongoing technical training
Access to cutting‑edge communication technologies and tools
Flexible work arrangements depending on location and role requirements
Mileage reimbursement and per diems
Job Types: Full-time, Permanent
Benefits:
Casual dress
Flexible schedule
Mileage reimbursement
On-site parking
Paid time off
To apply for this job email your details to mbungay@hitechcom.ca