Account Director

Ever dreamed of working with a team of marketing and advertising pros? What if you could run your own projects and manage high-profile accounts? How about working with national and international clients? And just maybe, bringing your pet to the office? Sometimes, the grass really is greener on the other side.

Launched in 2013, Ray is an independent advertising and marketing agency based in St. John’s, NL. A team of 20, we specialize in creating standout solutions for our clients. After nearly 12 years of growth, accolades, and award-winning work, we’re ready for our next Senior Marketing Advisor/ Account Director to join our team full-time, with the flexibility to work hybrid from our office in St. John’s, NL, or remotely from anywhere in Canada.

As an Account Director, you’ll use your marketing, communications, and creative expertise to solve business problems for our clients. You’re passionate about great creative and know exactly what it takes to bring an idea to life. Your clients and our internal team will count on you for fresh insights, killer strategies, flawless execution, and managing timelines and budgets like a pro.

We’re not just looking for someone who looks good on paper (although that helps). At Ray, it’s all about the vibe. We take our work seriously, but not ourselves. Our culture is everything — when you walk in, you’ll feel it. We genuinely care about each other and the work we do, and it shows. Everyone brings something unique to the table, and that’s a big part of our success. If you’re down-to-earth, have a great sense of humour, and allergic to bullshit, then let’s talk.

The perfect fit will be:

• A natural problem solver with strong marketing and communication skills, and a sharp eye for detail
• Comfortable with ambiguity and skilled at turning complex info into clear, actionable ideas
• Known for building and maintaining solid relationships with clients and team members
• A dynamic leader, inspiring mentor, and confident presenter
• A lover of powerful, creative ideas with a contagious passion
• A go-to partner in developing marketing and communication strategies across all channels (paid, earned, and owned)
• Passionate about client success
• A strategic thinker with a clear vision
• A nice and kind person (no room for assholes)

Core Responsibilities

• Gain a deep understanding of the client’s business, including product innovation, marketing challenges, sales targets, and industry competition
• Lead the planning process for annual, seasonal, and long-term strategies on integrated accounts
• Develop smart, creative solutions to marketing challenges and identify opportunities for innovative work
• Have a strong grasp of production processes (video, digital, print) and ensure seamless execution
• Oversee timely project delivery that’s on strategy and within budget
• Contribute positively to agency culture

Desired Skills and Experience

• 5-7 years of marketing experience, preferably in an agency setting
• Proven strategic expertise with experience in integrated marketing projects, including digital and social
• Strong budget management and financial oversight experience
• A solid track record of managing relationships and driving business growth
• Superior writing and editing skills
• Excellent presentation and communication skills
• Comfortable working both independently and collaboratively
• Ability to occasionally travel for client meetings

Our Story

At Ray, we don’t just do great work; we do it with a great team. Our President and Executive Creative Director, Jenny Smith, is a five-time Atlantic Business Magazine Top 50 CEO winner and was inducted into the Hall of Fame in 2022. Ray ranked sixth in the country in Strategy Magazine’s Small Agency of the Year ranking, ahead of all our East Coast peers. Since day one, our work has earned recognition from Applied Arts, The Crystals, Effies, Marketing Magazine, and the Advertising and Design Club of Canada. In 2024, we brought home 17 ICE Awards and continue to break creative boundaries. This year, we’re proud to be named one of Atlantic Canada’s best places to work for the third consecutive year.

What started as a one-woman show has grown into a dynamic team of 20 seasoned professionals, including creative, account services, digital development, and media planning experts. Our agility and tight-knit team are our greatest assets. We take pride in building lasting relationships and helping clients achieve their long-term goals.

Think you’d be a great fit? Send your resume and cover letter to jobs@rayagency.ca. We can’t wait to meet you.

As a women-owned, WBE-certified company, we embrace diversity and encourage people from all backgrounds to apply. We thank all applicants for their interest, however, only those candidates being considered for an interview will be contacted. Applicants considered for the position will be subject to a background check. This opportunity is only available for candidates legally entitled to work in Canada.